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Customer Service

Customer Service

Shipping & Delivery
Teen Challenge typicalls ships orders via FedEx, so we require a street address for delivery. If this creates a problem, please contact us at 417-581-2181 to make other arrangements for shipping.
Privacy & Security
Teen Challenge does not sell their customer lists. Our customer payment site is PPC compliant for security.
Returns & Replacements
We strive to fill all orders promptly and correctly, but if a problem occurs, just let us know. All curriculum has a 60 day money back guarantee as long as it is received back in good condition. Please contact us for information about your specific return or replacement need.
Ordering
Most items are sold individually, but a few are sold in packages, these are marked in their descriptions. If there are any questions about order, please contact us at curriculum@teenchallengeusa.com or call us at 417-581-2181.
Payment, Pricing & Promotions
All non-Teen Challenge orders must be prepaid before shipping.
Viewing Orders
To view your past orders, just select “My Account” on the upper right side of the page. This will give you a listing of your orders with the option to open them to see individual items on each order.
Updating Account Information
We will ship to the address given with the order. For any questions about your account information please contact us at: curriculum@teenchallengeusa.com or 417-581-2181.